When your learners raise a support ticket and you fail to resolve it from your end, you can escalate the ticket to Learnyst tech team. To escalate the issue, just follow the following steps,

  • Click on "Escalate" as shown in the image below.
  • In the next page you need to feel out the necessary details and click on escalate.
  • Click on send once you fill out the request form.

Did this answer your question?