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Configure details for sending support emails.

If you send support emails to your learners, you can customise the sender name, email, and reply email on the Learnyst platform.

  • To configure the support email details, please log in as an admin.
  • Then choose Settings from the left-hand menu bar.

    reset pass
  • You will arrive at the settings page. Scroll down and select the Support Email option from the channels.

    sup mail
  • Here, you can enter the necessary details for the support email.

    sup mail (1)
  1. From name: when you send the support mail, your learner will identify this name as the sender.
  2. From Email: Your support email will be delivered to your learner using this email address.
  3. Reply to Email: If your learner replies to your support email. You will receive a reply email in that email account.
  • After you've provided the necessary details, click the Save button.

    sup mail (2)
  • Now, your learner will receive your email, as seen in the image below.

    sup mail (3)