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Understand Workflow Triggers in Learnyst

Learnyst Marketing Workflows help you automate communication and activities based on your learners' actions and events in your school. Instead of manually sending reminders, updates, and promotional messages, you can set up workflows to respond automatically when a specific event occurs.

A workflow trigger is an event that starts an automation. For example, when a learner signs up, completes a lesson, makes a payment, or becomes inactive, the selected workflow can automatically perform the actions you have configured.

Learnyst offers the following workflow triggers:

1. Lesson Ready

  1. On lesson ready

  • This trigger starts the workflow when a lesson is marked as ready for learners.

  • Example: You can automatically send an email or notification to learners informing them that a new lesson is available in their course.

2. Engagement Triggers

  • Engagement triggers help you reconnect with learners who have stopped using your school or learning content for a specific period.

  1. On learner inactive for 3 days

    • This trigger starts when a learner has been inactive for 3 days.

    • Example: Send a friendly reminder encouraging learners to return to their course and continue learning.

  2. On learner inactive for 7 days

    • This trigger starts when a learner has not been active in your school for 7 days.

    • Example: Send a follow-up message highlighting the benefits of continuing the course and encouraging learners to resume their studies.

  3. On learner inactive for 15 days

    • This trigger starts when a learner has been inactive for 15 days.

    • Example: Send a motivational message or share useful learning resources to encourage the learner to return.

  4. On learner inactive for 30 days

    • This trigger starts when a learner has not been active for 30 days.

    • Example: Send a personalized message asking learners if they need any assistance with their learning journey.

  5. On learner inactive for 60 days

    • This trigger starts when a learner has been inactive for 60 days.

    • Example: Share special offers, course updates, or reminders to encourage inactive learners to re-engage with your school.

  6. On learner inactive for 90 days

    • This trigger starts when a learner has not been active for 90 days.

    • Example: Send a re-engagement campaign highlighting new courses, upcoming classes, or special offers to bring learners back.

3. Enrollment Triggers

  • Enrollment triggers help you automate communication whenever learners sign up or enroll in your products.

  1. On learner signup

    • This trigger starts when a new learner creates an account in your school.

    • Example: Send a welcome email introducing your school, explaining how to access courses, and guiding learners on how to get started.

  2. On learner product free or trial enrollment

    • This trigger starts when a learner enrolls in a product using a free plan or trial plan.

    • Example: Send a welcome message with product details, instructions to access the learning content, or information about upgrading to a paid plan.

  3. On learner product paid enrollment

    • This trigger starts when a learner successfully enrolls in a product through a paid plan.

    • Example: Send an enrollment confirmation email with purchase details and instructions to access the purchased course or product.

4. Content Triggers

  • Content triggers help you automate communication based on learners' progress, lesson completion, test evaluation, and live class participation.

Upcoming Live Session Reminders: These triggers help you automatically remind learners about their scheduled live classes.

  1. On upcoming live session in 1 day

    • This trigger starts 1 day before a scheduled live session.

    • Example: Send a reminder a day before the class so learners can plan their schedules.

  2. On upcoming live session in 12 hours

    • This trigger starts 12 hours before a scheduled live session.

    • Example: Send a reminder informing learners about the class timing and encouraging them to attend.

  3. On upcoming live session in 6 hours

    • This trigger starts 6 hours before a scheduled live session.

    • Example: Notify learners about the upcoming class so they can prepare in advance.

  4. On upcoming live session in 1 hour

    • This trigger starts 1 hour before a scheduled live session.

    • Example: Send a reminder with the class details so learners remember to join on time.

  5. On upcoming live session in 15 minutes

    • This trigger starts 15 minutes before a scheduled live session.

    • Example: Send a last-minute reminder with the live class link to help learners join the session on time.

  6. On lesson completion

    • This trigger starts when a learner completes a lesson.

    • Example: Send a congratulatory message, share the next lesson, or encourage learners to continue with the next section of their course.

  7. On test evaluation

    • This trigger starts when a learner's submitted test has been evaluated and the results are available.

    • Example: Send an email informing learners that their test results are ready. You can also share information about their performance or recommend the next learning activity.

  8. On learner live class attended

    • This trigger starts when a learner attends a live class.

    • Example: Send a thank-you message, share additional learning resources, or provide information about the next scheduled session.

5. Payment Triggers

  • Payment triggers help you automate communication based on the status of a learner's payment.

  1. On payment failure

    • This trigger starts when a learner's payment attempt fails.

    • Example: Send a message informing the learner that the payment was unsuccessful and guide them to try again to complete the purchase.

  2. On payment success

    • This trigger starts when a learner successfully completes a payment.

    • Example: Send a payment confirmation message along with purchase details and instructions to access the enrolled product.

  3. On payment aborted

    • This trigger starts when a learner starts the payment process but leaves or cancels it before completing the transaction.

    • Example: Send a follow-up message reminding the learner to complete the payment and finish purchasing the product.

6. Form Triggers

  1. On learner form submitted

    • This trigger starts when a learner successfully submits a form on your school.

    • Example: When a learner submits an enquiry or registration form, automatically send a thank-you message, share additional information, or provide a free learning resource.

7. Expiry Triggers

  • Expiry triggers help you remind learners about their product access expiration and encourage them to renew their subscriptions before losing access.

  1. On learner access to product expires in 15 days

    • This trigger starts when a learner's product access is due to expire in 15 days.

    • Example: Send an early reminder informing learners about the upcoming expiration and encouraging them to renew their access.

  2. On learner access to product expires in 7 days

    • This trigger starts when a learner's product access is due to expire in 7 days.

    • Example: Send a follow-up reminder highlighting the remaining access period and sharing the renewal option.

  3. On learner access to product expires in 3 days

    • This trigger starts when a learner's product access is due to expire in 3 days.

    • Example: Send an urgent renewal reminder so learners can continue accessing the product without interruption.

  4. On learner access to product expires in 1 day

    • This trigger starts when a learner's product access is due to expire in 1 day.

    • Example: Send a final reminder encouraging learners to renew their access before it expires.

  5. On learner access to product expired

    • This trigger starts after a learner's access to a product has expired.

    • Example: Send a message informing learners that their access has expired and share a link or instructions to renew their subscription.

8. Workflow Triggers

  1. On enroll to current workflow

    • This trigger starts when a learner enters the current workflow.

    • Example: Once a learner enters a particular workflow, you can automatically send a welcome message, provide learning resources, or start the next set of automated activities configured in that workflow.

9. Message Triggers

  1. On campaign message clicked

    • This trigger starts when a learner clicks a message sent through a campaign.

    • Example: When a learner clicks a promotional message about a course, you can automatically send a follow-up message with more course details, a special offer, or an enrollment link.