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Configure details for sending support emails.
If you send support emails to your learners, you can customise the sender name, email, and reply email on the Learnyst platform.
- To configure the support email details, please log in as an admin.
- Then choose Settings from the left-hand menu bar.
- You will arrive at the settings page. Scroll down and select the Support Email option from the channels.
- Here, you can enter the necessary details for the support email.
- From name: when you send the support mail, your learner will identify this name as the sender.
- From Email: Your support email will be delivered to your learner using this email address.
- Reply to Email: If your learner replies to your support email. You will receive a reply email in that email account.
- After you've provided the necessary details, click the Save button.
- Now, your learner will receive your email, as seen in the image below.